Privacy Policy
Oversized Kings
Last updated: 24 October 2026
1. Introduction
Welcome to Oversized Kings.
Oversized Kings is operated by Flamentina UK LTD (“we”, “us” or “our”).
We are committed to protecting your privacy and handling your personal information responsibly and securely.
This Privacy Policy explains what personal information we collect when you visit our website, place an order, create an account, contact us or subscribe to our newsletter. It also explains how we use your information, who we share it with and your rights under UK data protection law.
This policy applies to the Oversized Kings website and services.
2. Information We Collect
We may collect the following information:
- Personal details: Your name, billing address, delivery address, email address and telephone number.
- Order information: Products purchased, order history, transaction details and delivery preferences.
- Account information: Login details, account preferences and saved information.
- Payment information: Payment status, transaction references and limited payment details supplied by payment providers. We do not normally receive or store your full payment card details.
- Technical information: IP address, browser type, device information, operating system and website usage data.
- Communications: Information you provide when contacting us, submitting enquiries or requesting customer support.
- Newsletter information: Your name, email address, subscription preferences and consent records.
3. How We Use Your Information
We use personal information to:
- Process, fulfil and deliver orders.
- Send order confirmations, dispatch notifications and delivery updates.
- Manage customer accounts.
- Respond to enquiries and provide customer support.
- Process refunds, returns and exchanges.
- Prevent fraud and protect our website.
- Maintain and improve website functionality.
- Meet accounting, tax and other legal obligations.
- Send promotional emails and product updates where you have given the necessary consent.
- Analyse website performance and improve our products and services.
4. Legal Basis for Processing
Under UK GDPR, we process personal information where we have a valid legal basis, including:
Contractual necessity: To process purchases, deliver products and provide requested services.
Legal obligations: To maintain records and comply with applicable tax, accounting and consumer protection requirements.
Legitimate interests: To operate and secure our business, prevent fraud, provide customer service and improve our website, where those interests are not overridden by your rights.
Consent: To send consent-based marketing communications and use non-essential cookies or tracking technologies where required.
You may withdraw consent at any time without affecting processing already carried out lawfully.
5. Newsletter and Marketing Emails
When you subscribe to the Oversized Kings newsletter, we may collect your name and email address.
We use this information to send updates about new products, special offers, promotions and other Oversized Kings news.
We use a newsletter management system to manage subscriptions and may record subscription and confirmation details.
Where enabled and consented to, we may also collect information about newsletter opens and link clicks.
You can unsubscribe at any time using the unsubscribe link included in our marketing emails or by contacting us.
Unsubscribing from marketing communications will not prevent essential transactional emails relating to your orders.
6. Cookies and Website Tracking
Our website uses cookies and similar technologies to support its operation.
These may include:
- Essential cookies required for shopping baskets, checkout, security and account functionality.
- Preference cookies that remember certain website settings.
- Analytics cookies that help us understand how visitors use our website.
- Marketing cookies, where applicable, used for advertising and promotional measurement.
Where required, we will ask for your consent before placing non-essential cookies.
You can manage your cookie preferences through our cookie consent tool or your browser settings.
For further information, please see our Cookie Policy.
7. Sharing Your Information
We may share relevant personal information with trusted service providers where necessary to operate our business.
These may include:
- Payment providers to securely process transactions.
- Delivery companies to fulfil and deliver orders.
- Website hosting and technical service providers to operate and maintain our website.
- Email and newsletter service providers to manage subscribed communications.
- Accounting and administrative service providers to meet our business obligations.
We only share information that is reasonably necessary for the relevant purpose.
We may also disclose information where required by law, a court order or a lawful request from an authorised public authority.
We do not sell your personal information to third parties.
8. Payment Security
Payments are processed through secure payment service providers.
We do not normally store full credit or debit card numbers on our website.
Payment providers process payment information under their own privacy and security policies.
9. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration and disclosure.
These measures may include secure connections, restricted administrative access, software updates and appropriate security controls.
Although we take security seriously, no internet-based system can be guaranteed to be completely secure.
10. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Order and transaction records may be retained for periods required by applicable tax, accounting and legal obligations.
Customer account information is retained while the account remains active or while there is a legitimate reason to retain it.
Newsletter information is retained while you remain subscribed, subject to any limited records needed to demonstrate consent or respect an unsubscribe request.
Customer correspondence may be retained where necessary for support, dispute resolution or legal compliance.
11. International Data Transfers
Some of our service providers may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take steps to ensure appropriate safeguards are in place as required by applicable data protection law.
12. Your Data Protection Rights
Under UK data protection law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information in certain circumstances.
- Restrict or object to certain processing.
- Request the transfer of eligible personal information.
- Withdraw consent where processing relies on consent.
- Challenge certain decisions made solely through automated processing.
These rights are subject to applicable legal conditions and exceptions.
To exercise your rights, please contact us using the details below.
13. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
We recommend reviewing their privacy policies before providing personal information.
14. Children’s Privacy
Our website is not intended to collect personal information directly from children without appropriate authorisation.
If we become aware that personal information has been collected unlawfully from a child, we will take appropriate steps to address the matter.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or data processing practices.
The latest version will be published on this page with an updated revision date.
Where legally required, we will provide additional notice or request consent for relevant changes.
16. Contact Us
For questions about this Privacy Policy or requests concerning your personal information, please contact:
Oversized Kings
Operated by Flamentina UK LTD
Email: contact@oversizedkings.com
Website: https://oversizedkings.com
17. Complaints
If you have concerns about how your personal information is handled, please contact us first so we can investigate.
You also have the right to complain to the UK Information Commissioner’s Office (ICO).
Website: https://ico.org.uk